Administrative Harm and Workforce Strain Indicators
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Kara-Grace Leventhal1, Darren Caudill2, Marc Moss3
1Division of Hospital Medicine, Department of Medicine, Johns Hopkins University, 600 North Wolfe Street, Meyer 8-134B, Baltimore, MD 21287, USA.
Abstract:
The way work is structured within health care, from work environments to workloads, shapes both the workforce experience as well as job performance. Administrative harm describes the downstream effects of upstream decisions on the design of work itself, impacting workforce well-being and performance, patient care and outcomes, and organizational outcomes. The article reviews current and emerging opportunities to harness digital signals readily available within the electronic health record (EHR), including EHR use metadata and related data sources, to measure, monitor, and predict how work design (job demands and resources) affects workforce, patient, and organizational outcomes.
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