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Teaching interviewing skills by encountering patients.

W Junek, P Burra, P Leichner

    Journal of Medical Education
    |May 1, 1979
    PubMed
    Summary
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    First-year psychiatric residents improved essential interviewing skills, including empathy and regard, after a novel group training focused on interview process. This method enhanced physician and psychiatrist communication abilities.

    Area of Science:

    • Psychiatry
    • Medical Education
    • Communication Skills Training

    Background:

    • First-year psychiatric residents often exhibit deficits in fundamental physician and psychiatric interviewing skills.
    • Effective patient interviewing is crucial for accurate diagnosis and therapeutic alliance.

    Purpose of the Study:

    • To develop and evaluate a group-based training method for enhancing psychiatric residents' interviewing skills.
    • To assess the impact of the training on residents' ability to demonstrate empathy, congruence, and level of regard.

    Main Methods:

    • A novel training method was implemented, emphasizing the process over the content of interviews.
    • Residents participated in group sessions with live patients.
    • Pre- and post-seminar videotaped interviews were rated by blinded examiners.

    Related Experiment Videos

    Main Results:

    • Examiner ratings demonstrated significant improvements in residents' empathy, congruence, and level of regard.
    • Participant self-reports corroborated the observed skill enhancements.
    • The training method proved effective in improving key interviewing competencies.

    Conclusions:

    • The developed group training method is effective in enhancing essential interviewing skills for psychiatric residents.
    • Focusing on the interview process, rather than content, is a valuable pedagogical approach.
    • Improved interviewing skills contribute to better physician and psychiatrist performance.