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Technician losses in public residential facilities
American Journal of Mental Deficiency
|July 1, 1979
Summary
Employee withdrawal, including turnover and absenteeism, poses a significant challenge for state-operated residential facilities. High rates disrupt staffing and impact institutional operations, requiring managerial attention.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Public Administration
Background:
- State-operated residential facilities rely on stable technician workforces.
- High employee turnover and absenteeism can negatively impact service delivery and operational efficiency.
Purpose of the Study:
- To assess the prevalence of turnover and absenteeism among technician-level staff in state-operated residential facilities.
- To identify factors influencing these withdrawal behaviors and their impact on staffing.
Main Methods:
- A 9-month longitudinal survey was conducted across twelve state-operated residential facilities.
- Data on monthly turnover and absenteeism rates were collected and analyzed.
Main Results:
- Average monthly turnover rate was 2.4%, with variations influenced by facility size, location, and staffing.
- Average "lost time rate" due to absenteeism was 6.7%, exceeding recommended thresholds (4.5%) for maintaining staffing ratios.
Conclusions:
- Employee withdrawal behaviors, encompassing avoidable turnover and unscheduled absenteeism, present a substantial managerial problem for these institutions.
- Addressing these issues is crucial for ensuring adequate staffing and operational stability in residential facilities.