Model of hospital's inflow

To be accepted as an inpatient in the Geneva Hospital one must proceed through a registration post. Data collecting sessions were set up there to study its working. Since many random components enter the registration procedure a stochastic queuing process is the appropriate model. The process main characteristics are determined by rather involved statistical and mathematical means. The values reckoned for the most relevant parameters (to both medical staff and general public) are found quite plausible.