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The communication process in clinical settings.

J J Mathews

    Social Science & Medicine (1982)
    |January 1, 1983
    PubMed
    Summary
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    Clinical communication barriers hinder effective patient-practitioner information exchange. Understanding differing perspectives and professional roles is key to improving healthcare communication and patient outcomes.

    Area of Science:

    • Healthcare Communication
    • Medical Sociology
    • Health Services Research

    Background:

    • Patient-practitioner communication is often problematic due to differing perspectives on information sharing.
    • Sociolinguistic factors and social distance contribute to communication challenges.
    • Interprofessional communication, particularly between doctors and nurses, faces ideological differences regarding patient information.

    Purpose of the Study:

    • To outline the characteristics of communication in clinical settings.
    • To review literature on patient and practitioner interactions.
    • To analyze the reasons behind problematic information exchange in healthcare.

    Main Methods:

    • Literature review of patient and practitioner interaction studies.
    Keywords:
    Professional Patient Relationship

    Related Experiment Videos

  • Application of interaction and role theory principles.
  • Analysis from three viewpoints: shared knowledge, status/role/ideology, and institutional regulation.

    • Main Results:

    • Incongruent frames of reference and sociolinguistic differences impede information flow.
    • Professional ideologies and role definitions impact who communicates what to patients.
    • Institutional structures and regulations influence communication patterns.

    Conclusions:

    • Addressing communication barriers requires understanding shared knowledge, professional roles, and institutional influences.
    • Evolving patient rights and healthcare roles necessitate ongoing study of appropriate information exchange.
    • Improving clinical communication is essential for better patient care and outcomes.