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Work-related outcomes of the constructive-confrontation strategy in a job-based alcoholism program
Journal of Studies on Alcohol
|September 1, 1984
Summary
Constructive confrontation in workplace alcoholism policies effectively improves employee performance. Repeated discussions balancing support and accountability yield the best results for problem drinkers.
Area of Science:
- Occupational Health
- Organizational Psychology
- Addiction Studies
Background:
- Workplace alcoholism policies often utilize constructive confrontation.
- Effectiveness of this strategy for problem drinkers and other employees needs assessment.
Purpose of the Study:
- To evaluate the effectiveness of constructive confrontation in job-based alcoholism programs.
- To compare outcomes for problem drinkers versus employees with other issues.
Main Methods:
- Data collected from over 600 managers in two national samples of a large corporation.
- Analysis of supervisor actions and employee work performance post-intervention.
Main Results:
- Supervisors took more actions with problem drinkers than other employees.
- Problem drinkers showed greater work performance improvement.
- Oral discussions positively correlated with help-seeking and performance.
- Severe discipline negatively impacted work performance.
Conclusions:
- Repeated discussions balancing constructive and confrontational elements are most effective.
- Alcoholism policies legitimize supervisor actions and enhance credibility.