Computer literacy in today's medical center environment

Area of Science:

• Healthcare Administration
• Information Technology in Medicine
• Workforce Development

Background:

• Increasing integration of computer systems in healthcare settings.
• Limited computer training focused on operational users at Wilford Hall USAF Medical Center (WHMC).
• Need for broader computer literacy among all staff, especially management.

Purpose of the Study:

• To develop and implement a comprehensive computer literacy program at WHMC.
• To enhance the general computer literacy of the entire staff.
• To specifically inform executive and middle management about computer system capabilities.

Main Methods:

• Implementation of a broad computer literacy program.
• Utilized a "brown-bag" lunchtime videotape theater series.
• Developed modular formal classes tailored to management needs.

Main Results:

• Program designed to raise overall staff computer literacy.
• Specific focus on educating management on system capabilities.
• Training adapted to the needs of different management levels.

Conclusions:

• A structured computer literacy program can effectively address the growing need for digital skills in healthcare.
• Tailored training modules are crucial for informing management about technological resources.
• Enhancing computer literacy supports better utilization of IT in medical environments.