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Delivering educational programs via telephone: teleconferencing.

P Anderson, D Emerson, W O Robertson

    Veterinary and Human Toxicology
    |January 1, 1984
    PubMed
    Summary
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    Telephone conferencing effectively connects poison control professionals across distances. This cost-efficient method enhances scientific knowledge and collegial relationships for improved poison information services.

    Area of Science:

    • Public Health
    • Telemedicine
    • Toxicology Education

    Background:

    • Poison control professionals require continuous scientific updates and inter-professional collaboration.
    • Geographic dispersion presents challenges to maintaining updated knowledge and collegial relationships.

    Purpose of the Study:

    • To explore telephone conferencing as a cost-effective solution for professional development in poison control.
    • To assess the effectiveness of telephone conferencing for disseminating scientific information and fostering collaboration.

    Main Methods:

    • Utilized telephone conferencing to deliver three 1.5-hour presentations from Seattle to over 1,200 attendees at 90 sites in Idaho.
    • Each site had speaker phones for two-way communication and slide projectors with duplicated slide sets.

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  • Collected post-presentation evaluations and determined program costs.

    • Main Results:

    • Over 1,200 poison control professionals across 90 sites participated.
    • The program facilitated two-way communication, enabling interaction between presenters and attendees.
    • Cost-effectiveness and program impact were evaluated.

    Conclusions:

    • Telephone conferencing is a viable and cost-efficient method for poison control professional education and networking.
    • This approach can bridge geographic barriers, enhancing scientific updatedness and collegial relationships.
    • The American Association of Poison Control Centers (AAPCC) can validate the effectiveness and cost savings of telephone conferences.