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A hospital staff support program: design and evaluation.

P Gray-Toft, J G Anderson

    International Journal of Nursing Studies
    |January 1, 1983
    PubMed
    Summary
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    A staff support program effectively reduced nursing stress and increased job satisfaction for hospice nurses. This initiative also led to a decrease in staff turnover, highlighting its positive impact on healthcare professionals.

    Area of Science:

    • Nursing
    • Occupational Health
    • Psychology

    Background:

    • Nurses in special care units face significant stress due to role conflict and ambiguity.
    • Role theory suggests this stress leads to job dissatisfaction and reduced confidence in colleagues.
    • Existing literature indicates a need for interventions to mitigate these challenges.

    Purpose of the Study:

    • To evaluate the effectiveness of a staff support program for hospice nurses.
    • To determine if the program reduces stress, enhances job satisfaction, and lowers staff turnover.
    • To investigate the impact of addressing role conflict and ambiguity on nursing well-being.

    Main Methods:

    • A nine-week insight-oriented staff support program was implemented.
    • Data collected using a custom Nursing Stress Scale and the Job Description Index.

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  • Quasi-experimental design with pre- and post-program assessments and comparison of turnover rates.

    • Main Results:

    • The support program significantly reduced nursing stress levels.
    • Job satisfaction, including satisfaction with work, supervision, and co-workers, increased.
    • Staff turnover on the hospice unit decreased compared to other units.

    Conclusions:

    • The staff support program effectively mitigated stress and improved job satisfaction among hospice nurses.
    • The findings support the implementation of similar programs in hospital settings.
    • Addressing role conflict and ambiguity is crucial for nursing retention and well-being.