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A descriptive analysis of community support program case managers serving the chronically mentally ill.

I D Goldstrom, R W Manderscheid

    Community Mental Health Journal
    |January 1, 1983
    PubMed
    Summary

    Community Support Program (CSP) case managers serving chronically mentally ill (CMI) persons are typically white, female, and highly educated. Further research is needed on how training, education, and job functions impact service delivery for CMI individuals.

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    Area of Science:

    • Mental Health Services Research
    • Community Psychology
    • Social Work

    Background:

    • Community-based services are crucial for individuals with chronic mental illness (CMI).
    • The Community Support Program (CSP) aims to improve mental health service delivery.
    • Understanding the profile of case managers is essential for effective service provision.

    Purpose of the Study:

    • To describe the demographic characteristics, education, training, and job activities of CSP case managers.
    • To identify employment settings and experience levels of case managers.
    • To highlight areas for future research in case management for CMI populations.

    Main Methods:

    • Utilized data from the Case Manager Background Questionnaire, a 23-item self-administered instrument.

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  • Survey focused on demographics, education, job history, current activities, and employment locus.
  • Data collected in conjunction with the CSP, a federal-state collaboration project.

    • Main Results:

    • The typical CSP case manager is white, female, and in her mid-thirties.
    • Case managers are highly educated, with nearly half holding graduate degrees.
    • Two-thirds have participated in continuing education; most work at Community Mental Health Centers, dedicating one-third of their time to direct services.

    Conclusions:

    • CSP case managers possess significant education and experience in serving the mentally disabled.
    • A substantial portion of case managers' time is dedicated to direct service provision.
    • The study identifies a critical need for research linking job training, education, job functions, and service delivery outcomes.