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In-house CT service: the next clinical engineering crossroads
Summary
A centralized service group offers a cost-effective alternative to manufacturer service contracts for computed tomography (CT) scanners. This model reduces costs and minimizes scanner downtime through efficient parts procurement and dedicated on-site technicians.
Area of Science:
- Biomedical Engineering
- Medical Imaging Technology
- Hospital Asset Management
Background:
- Most US acute-care hospitals utilize computed tomography (CT) scanners.
- Manufacturer service contracts represent a significant cost, approximately 10% of the equipment's purchase price.
Purpose of the Study:
- To evaluate an alternative service model for CT scanners.
- To demonstrate cost savings and improved service efficiency compared to manufacturer contracts.
Main Methods:
- Establishment of a CT scanner service group with a central office.
- Centralized oversight of replacement parts procurement and technician supervision.
- Assignment of a dedicated biomedical equipment technician (BMET) to each participating hospital.
Main Results:
- Reduced service costs through bulk purchasing of parts from alternative sources.
- Minimized scanner downtime due to immediate availability of on-site technicians for repairs and maintenance.
- Enhanced technician skill development and knowledge sharing through a cooperative group structure.
Conclusions:
- A CT scanner service group provides a more economical and efficient alternative to manufacturer service contracts.
- This model improves equipment availability and supports ongoing technological adaptation for hospital imaging departments.