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Related Experiment Videos

Computerized attendance surveillance to reduce absenteeism.

W G Quandt, D A Miller, K H Russell

    American Journal of Hospital Pharmacy
    |February 1, 1984
    PubMed
    Summary
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    A computerized attendance surveillance program reduced employee absenteeism in a hospital pharmacy. This system led to fewer absence occurrences and warnings, increasing overall work hours.

    Area of Science:

    • Healthcare Management
    • Occupational Health
    • Health Informatics

    Background:

    • Employee absenteeism presents significant challenges in healthcare settings.
    • Effective management of attendance is crucial for operational efficiency and patient care.
    • Previous methods for tracking and addressing absenteeism may lack real-time data and consistent application.

    Purpose of the Study:

    • To assess the impact of a computerized attendance surveillance program on employee absenteeism.
    • To evaluate the effectiveness of data-driven counseling and disciplinary actions.
    • To determine changes in absence occurrences, warnings, and work hours post-implementation.

    Main Methods:

    • Implementation of a microcomputer program in a hospital pharmacy department to track employee absences.

    Related Experiment Videos

  • Weekly print-outs detailing absence occurrences, reasons, and total hours absent for each employee.
  • Comparison of absenteeism data for pharmacists and technicians over a 90-day period before and after program implementation.

    • Main Results:

    • The computerized program was associated with a decrease in the mean number of absence occurrences for both pharmacists and technicians.
    • Fewer oral or written warnings were issued to employees in both groups after program implementation.
    • An increase in the mean number of hours worked was observed post-implementation.

    Conclusions:

    • Computerized attendance surveillance effectively reduces employee absenteeism in a hospital pharmacy setting.
    • Data-driven counseling and disciplinary actions, facilitated by technology, improve attendance rates.
    • The program contributed to increased operational efficiency through higher work hours and reduced absences.