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Electronic document delivery: directing interlibrary loan traffic through multiple electronic networks.

Bulletin of the Medical Library Association

|April 1, 1984

Summary

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The University of Nebraska Medical Center (UNMC) utilizes multiple electronic networks for interlibrary loan (ILL) to improve speed and reduce costs. However, these systems also present challenges such as increased workload and the need for staff training.

Area of Science:

Library and Information Science
Health Sciences Information Management

Background:

The University of Nebraska Medical Center (UNMC) employs five distinct electronic networks for interlibrary loan (ILL) request transmission.
Efficient document retrieval and resource sharing are critical in academic and medical libraries.

Purpose of the Study:

To discuss the advantages and disadvantages of using multiple electronic networks for interlibrary loan (ILL) request transmission at UNMC.
To provide insights into optimizing electronic ILL processes.

Main Methods:

Analysis of the operational aspects of five different electronic networks used for ILL.
Qualitative discussion of the benefits and drawbacks encountered.

Main Results:

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Advantages identified include faster request transmission, enhanced document locating capabilities, reduced labor costs, quicker turnaround times, and improved user reporting.

Disadvantages include increased workload, necessity for additional staff training, challenges in coordinating non-standard networks, defining access protocols, and prioritizing request handling.

Conclusions:

While electronic networks offer significant benefits for ILL, careful management is required to mitigate associated challenges.
Strategic planning and staff development are essential for maximizing the efficiency of electronic ILL systems.