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Related Experiment Videos

What happens to the clients?

A H Schainblatt

    Community Mental Health Journal
    |January 1, 1980
    PubMed
    Summary

    Collecting mental health service outcomes is crucial. This study tested a client self-report and follow-up method to assess client well-being and satisfaction, proving feasible and cost-effective.

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    Area of Science:

    • Mental Health Services Research
    • Health Outcomes Assessment
    • Psychiatric Epidemiology

    Background:

    • Billions are spent annually on mental health services.
    • Systematic outcome data on client functioning and satisfaction is rarely collected.
    • There's a need for regular monitoring of mental health service effectiveness.

    Purpose of the Study:

    • To pilot test an approach for regularly collecting mental health service outcome information.
    • To assess client well-being, functioning, and satisfaction post-service.
    • To evaluate the feasibility, cost, validity, and utility of the proposed monitoring system.

    Main Methods:

    • Utilized client self-report measures for outcome data.
    • Implemented a client follow-up procedure using mail collection.
    • Pilot tested the outcome monitoring approach with mental health service clients.

    Main Results:

    • The pilot tests demonstrated the feasibility of the outcome monitoring approach.
    • The mail collection method for client follow-up was found to be relatively inexpensive.
    • Initial data suggests the approach is valid and useful for monitoring mental health service outcomes.

    Conclusions:

    • Regularly collecting client outcome data is essential for improving mental health services.
    • A system using client self-reports and mail follow-up is a viable method for outcome monitoring.
    • This approach offers a feasible, cost-effective way to assess the effectiveness and client satisfaction of mental health services.

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