An evaluation of demographic differences in the utilization of a cancer information service

A detailed empirical evaluation of the utilization of a cancer public telephone information program was conducted. This paper reports demographic differences between utilizers and the general population. It was found that utilization varied according to socioeconomic status, area of residence, age and sex. The greatest proportion of users were females, from the higher social classes, city residents and 20-39 years of age. Attempts to look at interrelationships among these variables did not produce any consistent findings.