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Related Experiment Videos

Language and communication problems in an Asian community.

C M Wright

    The Journal of the Royal College of General Practitioners
    |February 1, 1983
    PubMed
    Summary

    General practitioners in immigrant areas face challenges with Asian patients, including language barriers and modesty concerns. A survey revealed doctors often rely on family for interpretation and noted patients complain of minor issues, possibly due to communication difficulties.

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    Area of Science:

    • General Practice
    • Public Health
    • Cross-cultural Medicine

    Background:

    • An earlier study highlighted communication and modesty challenges for Pakistani women in healthcare settings.
    • General practitioners (GPs) in areas with high immigrant populations require specific insights into patient needs.

    Purpose of the Study:

    • To investigate the experiences and perceptions of GPs regarding their Asian patient community.
    • To identify specific challenges and potential solutions for healthcare provision to Asian immigrants.

    Main Methods:

    • A questionnaire survey was distributed to 44 general practitioners in an area of immigrant concentration.
    • A response rate of 89% (39 GPs) was achieved, providing data on consultations and patient interactions.

    Main Results:

    • Eleven GPs spoke Asian languages; others relied on patient relatives for interpretation.
    • Over half of GPs felt Asian patients consulted more frequently and for longer durations.
    • Thirty GPs reported reluctance from Asian women to undergo examinations.
    • GPs most commonly noted patients complaining of trivial ailments and fewer psychosocial issues, potentially linked to language barriers.

    Conclusions:

    • Language barriers may contribute to perceived "unnecessary" complaints among Asian patients.
    • Improved access to professional interpreting services and liaison workers is recommended for GPs.
    • Addressing cultural factors like modesty is crucial for effective healthcare delivery to immigrant populations.

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