Views of pharmacy supportive personnel in Florida

Forty-eight supportive personnel, employed in Florida hospital and community pharmacies, were surveyed by written questionnaire to identify their views on the role of the supportive person in relation to other staff roles, to determine the confidence these individuals have in their abilities, and to establish the educational backgrounds and views on educational needs of supportive personnel. Results of the questionnaire are presented and discussed. Although most of the respondents were trained on the job and were confident in designated technical functions, 81.1 percent felt that a community college program for supportive personnel would be of benefit.