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Increasing radiographer productivity by an incentive point system.

B Williams, P T Chacko

Radiologic Technology

|March 1, 1982

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A novel Productive Point System enhanced technologist productivity in a Radiology Department, increasing output by 34% and saving over $20,000 annually. This system improved efficiency, quality, and morale.

Area of Science:

Radiology
Healthcare Management
Workforce Productivity

Background:

Low technologist productivity presented a significant challenge in the Radiology Department.
This issue impacted operational efficiency and resource allocation.

Purpose of the Study:

To develop and implement a "Productive Point System" to address low technologist productivity.
To measure the impact of the system on productivity, efficiency, and departmental finances.

Main Methods:

Established average times for all radiological exams.
Assigned point credits based on exam duration (1 point per 10 minutes).
Defined a realistic "Productive Index" of 80% (192 points for a 40-hour week).

Main Results:

Related Experiment Videos

Personal productivity increased from 79% to 113% between 1975 and 1978.
Achieved average yearly fiscal savings exceeding $20,000 over the three-year period.
Observed significant improvements in exam efficiency, quality, job attitude, morale, and public relations.

Conclusions:

The Productive Point System was highly successful in boosting technologist productivity and departmental performance.
Complete technologist acceptance and cooperation were key to the program's success.
The system's alignment with occupational goals facilitated positive outcomes.