Reacting to surprises: hospital strategy, structure and ideology
Related Experiment Videos
Health Care Management Review
|January 1, 1981
Abstract:
A physicians' strike in San Francisco caused a severe environmental jolt to hospitals in the area. A look at the responses of three of those hospitals reveals striking differences among them regarding their market strategies, administrative structures and ideologies. An analysis of these differences can help administrators prepare for and cope with unpleasant surprises.