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A computer primer: systems implementation

J Alleyne

    Dimensions in Health Service
    |July 1, 1982
    PubMed
    Summary

    Successfully implementing hospital information systems requires proactive change management. Focusing on project commitment, adaptation, and clear planning minimizes risks and ensures successful system integration.

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    Area of Science:

    • Health Informatics
    • Organizational Change Management
    • Information Systems Implementation

    Background:

    • Implementing new information systems in hospitals is a significant organizational change.
    • Hospitals often respond to change rather than initiating it, leading to potential disruption.
    • Effective management of the change process is crucial for successful system integration.

    Purpose of the Study:

    • To emphasize the importance of proactive change management in hospital information system implementation.
    • To identify key factors that increase the probability of successful system implementation.
    • To highlight the benefits of early problem identification and resolution.

    Main Methods:

    • Conceptual analysis of systems implementation as a change process.
    • Emphasis on the role of the hospital steering committee in managing change.
    • Focus on monitoring project commitment, adaptation, and definition throughout implementation.

    Main Results:

    • Proactive change initiation by hospital leadership improves the orderliness of system implementation.
    • Gaining commitment to the project and necessary changes, alongside well-defined plans, increases success probability.
    • Continuous monitoring facilitates early identification and resolution of potential problems and failures.

    Conclusions:

    • Successful hospital information system implementation hinges on managing it as a controlled change process.
    • Prioritizing commitment, adaptation, and clear project definition is key to mitigating risks.
    • Investing in monitoring and management significantly reduces the cost of potential implementation failures.

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