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Michigan's Medical Service Plan: factors responsible for its success

T J Herrmann, D J Bachrach, J A Gronvall

    Journal of Medical Education
    |December 1, 1982
    PubMed
    Summary

    The University of Michigan

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    Area of Science:

    • Medical education administration
    • Healthcare management
    • Academic medical center operations

    Background:

    • University of Michigan Medical School implemented a medical service plan.
    • The plan's objectives were established eight years prior to this study.
    • Assessment of the plan's success was deemed necessary.

    Purpose of the Study:

    • To evaluate the success of the University of Michigan's medical service plan.
    • To identify key factors contributing to the plan's success.
    • To share findings with other medical institutions.

    Main Methods:

    • Analysis of revenue and expenses.
    • Review of impacts on education, research, and patient care.
    • Assessment of faculty recruitment and retention factors.
    • Survey of 35 individuals regarding success factors.

    Main Results:

    • The medical service plan was deemed successful in meeting its objectives.
    • Six "key/critical" factors and 11 "important/contributory" factors were identified.
    • 32 potential success factors were named by survey respondents.

    Conclusions:

    • The University of Michigan's medical service plan has achieved its goals.
    • Understanding the contributing factors can aid other medical schools.
    • The study provides insights for optimizing medical service plans.

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