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A teachers' guide to teaching medical interviewing

L A Tanner, G Silverman

    Medical Education
    |March 1, 1981
    PubMed

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    Therapeutic Communication01:30

    Therapeutic Communication

    Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
    Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
    Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

    Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

    The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
    Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

    Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
    This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
    Data Collection II01:29

    Data Collection II

    The nursing history captures and records the patient's health status, so that a care plan evolves to meet the patient's individual needs. The nursing health history is a part of the initial assessment. A comprehensive history covers all health dimensions and plays a significant role in the assessment process. A comprehensive history includes the patient's biographical information, reasons for seeking health care, expectations, present and past health history, medications, and family,...
    Introduction to Documentation and Reporting01:20

    Introduction to Documentation and Reporting

    Documentation is the systematic process of formally recording, maintaining, and communicating information.
    Nursing documentation records essential information and details regarding a patient's care and treatment in written or electronic form. It is a critical aspect of nursing practice that involves documenting assessments, interventions, outcomes, and other relevant details about a patient's health status.
    Documentation maps the patient's health journey by creating a comprehensive and precise...
    Types of Reports III: Telephone and Verbal Reports01:26

    Types of Reports III: Telephone and Verbal Reports

    Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
    Here's an overview of each type:
    Telephone Orders