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Related Experiment Videos

Control of the work process: the workers' viewpoint

T R Durham, J Morgan, B Larcom

    International Journal of Health Services : Planning, Administration, Evaluation
    |January 1, 1981
    PubMed
    Summary

    Worker autonomy and control are key to job satisfaction. The labor movement is increasingly focusing on workplace democracy and worker control, shifting from traditional wage and benefit negotiations.

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    Area of Science:

    • Sociology
    • Industrial Relations
    • Organizational Behavior

    Background:

    • Studies link job satisfaction and productivity to worker autonomy.
    • Changes in work organization have reduced worker control.
    • The labor movement is expanding its focus to workplace democracy.

    Purpose of the Study:

    • Investigate factors determining worker autonomy.
    • Examine workers' desire for increased workplace control.

    Main Methods:

    • Analysis of the 1977 Quality of Employment Survey data.
    • Pilot in-depth interviews with 16 Baltimore workers.

    Main Results:

    • Preliminary findings suggest links between work organization and worker autonomy.
    • Worker desire for control is a significant factor in job satisfaction.

    Conclusions:

    • Reduced worker autonomy may explain dissatisfaction and low productivity.
    • Increased focus on workplace democracy is a growing trend in the labor movement.

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