Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

The telephone in primary care

P Curtis, A Talbot

    Journal of Community Health
    |January 1, 1981
    PubMed
    Summary
    This summary is machine-generated.

    The telephone is a common tool in primary care medicine, handling 15-20% of patient contacts. Most medical calls are successfully managed via phone, highlighting its efficiency in healthcare communication.

    Related Concept Videos

    You might also read

    Related Articles

    Articles linked to this work by shared authors, journal, and citation graph.

    Sort by
    Same author

    Oral hemorrhagic bullae as the initial manifestation of AL amyloidosis.

    Annales de dermatologie et de venereologie·2026
    Same author

    Sea Lice (Lepeophtheirus salmonis) Harbour Putative Fish Pathogens: Insights From Illumina and Nanopore Sequencing.

    Journal of fish diseases·2026
    Same author

    Plasma cell-directed therapies induce profound clinical and durable responses in patients with severe or relapsed/refractory scleromyxedema.

    Journal of the European Academy of Dermatology and Venereology : JEADV·2024
    Same author

    French early nationwide idecabtagene vicleucel chimeric antigen receptor T-cell therapy experience in patients with relapsed/refractory multiple myeloma (FENIX): A real-world IFM study from the DESCAR-T registry.

    British journal of haematology·2024
    Same author

    Rituximab with alkylating agent in anti-myelin-associated glycoprotein neuropathy: A retrospective study of 26 cases.

    British journal of haematology·2024
    Same author

    Heart Rate Variability-Guided Exercise During Chemotherapy in Triathlete with Stage 1 BRCA1-Mutated Breast Cancer.

    Irish medical journal·2022

    Area of Science:

    • Primary Care Medicine
    • Health Communication
    • Telehealth

    Background:

    • The telephone is widely accessible in the United States, unlike in many other countries.
    • A significant portion of primary medical interactions in the US occur via telephone.
    • Telephone contacts include both administrative tasks and direct medical requests.

    Purpose of the Study:

    • To review the utilization and effectiveness of telephone communication in primary care settings.
    • To analyze the types of calls and their management in primary care via telephone.
    • To identify areas for improvement in telephone-based medical services.

    Main Methods:

    • Review of existing literature and data on telephone use in primary care.
    • Analysis of call types (administrative vs. medical, daytime vs. after-hours).

    Related Experiment Videos

  • Assessment of successful management rates for medical calls handled by telephone.

    • Main Results:

    • 15-20% of all primary medical contacts in the US are telephone-based.
    • Approximately 40% of routine office calls are administrative; the rest involve medical advice or treatment.
    • Nearly 70% of medical calls are resolved solely through telephone consultation.
    • After-hours calls predominantly consist of requests for immediate medical advice.

    Conclusions:

    • The telephone is an effective tool for medical consultation, teaching, and surveys in primary care.
    • While effective, specific training and protocols can further enhance health professional performance on the telephone.
    • Current medical education does not regularly incorporate training for optimal telephone-based patient interaction.