Legal status and organizational attitudes toward use of supportive personnel in pharmacy

The status of supportive personnel in state pharmacy statutes and regulations and the attitudes toward supportive personnel of state pharmacy organizational representatives were studied. The board of pharmacy, pharmacy association, and hospital pharmacists' society of each state and the District of Columbia were surveyed by mail to determine legislative or regulatory control of supportive personnel and the attitudes towards the use of supportive personnel. Overall, 84% of the questionnaires were completed. In 21 states and the District of Columbia, nonpharmacist personnel were not mentioned in pharmacy laws or regulations. In the other 29 states, nonpharmacist personnel were allowed. Laws in 20 of these states specified ratios of technicians-to-pharmacists, usually 1:1. The term "supportive personnel" was most frequently used in these regulations. However, "pharmacy technician" was the term most frequently suggested as most appropriate by the respondents. Requirements for education and certification of supportive personnel are not common at this time. Hospital pharmacists' societies unanimously supported the use of technicians; slightly over half the boards of pharmacy and pharmacy associations did so. There is little uniformity currently in statutes or regulations concerning pharmacy supportive personnel.