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Updated: Aug 31, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 17, 2011
The issue of quality of personnel
Abstract:
Sophisticated laboratory tests must be performed by competent personnel. But how is that competence to be judged? This paper argues that determination of personnel competence be left up to individual laboratory directors and supervisors. Likewise, accountability for having competent employees on staff should reside with the laboratory director. This paper suggests that professional organizations create reasonable standards of knowledge and competence that individual laboratory supervisors can apply to their own employees.
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