Patient care coordinators: successfully merging utilization management and discharge planning
Related Experiment Video
Updated: Aug 18, 2026

Development and Implementation of a Multi-Disciplinary Technology Enhanced Care Pathway for Youth and Adults with Concussion
Published on: January 20, 2019
1Children's Hospital, Boston, Massachusetts, USA.
Abstract:
Facilitating patient-focused, cost-effective care throughout the continuum is a challenge that requires creativity of healthcare administrators. At Children's Hospital, Boston, the patient care coordinator (PCC) role was developed to improve communication and linkage among healthcare providers, payer organizations, and families by blending the functions of utilization management and discharge planning into a unit-based leadership role. The authors describe the PCC role and illustrate its goals and outcomes with examples.
Related Concept Videos
Planning Nursing Care I
Nursing Implementation
The five steps to implementing effective nursing care include reassessing the patient, reviewing and revising the existing nursing care plan, organizing the resources and care delivery, anticipating and preventing complications, and implementing nursing interventions.
Methods of Documentation VI: Case Management Model
For example, a patient with a chronic illness...
Discharge Summary Forms
Here's a detailed look at the key components and guidelines for preparing a discharge summary:
Documentation in Long-Term and Home Healthcare Setting
Long-Term Care Facilities
Chronic Obstructive Pulmonary Disease-V: Nursing Management
Assessment
