[Accepting and understanding patients. A study of experiences and behavior of nurses in psychologically demanding...

Accepting and understanding patients: a study of how the nursing staff behave in and experience psychologically demanding situations in nursing This text summarizes a study which is the result of a dissertation written at the end of the Training for Experts in Nursing. The author focuses on two questions. Firstly: What are the implications for the nursing staff of treating patients in an accepting and understanding manner, especially in difficult situations on a long-term basis? Secondly: In what way are they influenced in their behaviour? In the first part of her study she investigates the personal experience of the nursing staff, whereas in the second part she is concerned with the influence and the conditions of their place of work. She concludes that the success of empathic nursing depends primarily on the staff themselves--driven by their motives--but also on the conditions of their place of work.