Parents' views of health surveillance

J C Sutton1, C Jagger, L K Smith

  • 1Department of Public Health Medicine, Leicestershire Health.

Insights

Parents found the Leicestershire child health surveillance programme lacking in accessibility and information. Improvements are needed for clinic premises and parent-professional partnerships to enhance the child health surveillance experience.

Area of Science:

  • Public Health
  • Pediatrics
  • Health Services Research

Background:

  • Child health surveillance programmes are crucial for monitoring child development and well-being.
  • Parental perspectives are vital for evaluating and improving healthcare delivery.
  • The 1991 Leicestershire child health surveillance programme aimed to standardize child health monitoring.

Purpose of the Study:

  • To ascertain parental views on the organization and content of the 1991 Leicestershire child health surveillance programme.
  • To identify areas for improvement in child health surveillance services from a parental standpoint.

Main Methods:

  • A postal questionnaire survey was administered to parents of children eligible for the surveillance programme.
  • A sample of 1,000 parents received questionnaires, with a response rate of 66% (660 returned).
  • Data analysis focused on parental feedback regarding clinic facilities, professional interactions, and programme information.

Main Results:

  • Significant criticism was directed at clinic premises, particularly poor accessibility for prams/wheelchairs and inadequate cleanliness.
  • Parents from ethnic minorities reported worse experiences with professional consultations but received more health advice.
  • Parents reported insufficient information about the surveillance programme, with time constraints being a primary reason for non-attendance.

Conclusions:

  • Minimum standards for child health surveillance premises regarding privacy and accessibility are urgently needed.
  • Enhancing parental information and addressing time-related barriers are essential for improving programme uptake.
  • Developing schemes for equal partnership between parents and professionals is crucial for effective child health surveillance.

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