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From development to evaluation. Making a competency plan work

B P Britton, J T Raper, C M Walden

    Journal of Nursing Staff Development : JNSD
    |July 1, 1995
    PubMed
    Summary
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    Staff development educators can meet Joint Commission on Accreditation of Healthcare Organizations (JCAHO) competency validation requirements for nursing personnel by implementing a structured plan. This approach addresses challenges like continuous quality improvement and economic constraints effectively.

    Area of Science:

    • Healthcare education
    • Nursing staff development
    • Quality improvement in healthcare

    Background:

    • Staff development educators face significant challenges including Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards, continuous quality improvement initiatives, and economic pressures.
    • A primary challenge is meeting JCAHO requirements for initial and ongoing competency validation for all nursing personnel.

    Purpose of the Study:

    • To describe the process utilized by educational nurse specialists to develop, implement, and evaluate a competency validation plan for nursing personnel.
    • To provide a model for addressing JCAHO competency requirements in a tertiary care setting.

    Main Methods:

    • Development of a comprehensive competency plan tailored to nursing personnel.
    • Implementation of the plan across Nursing Services in a regional referral medical center.

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  • Evaluation of the plan's effectiveness in validating initial and ongoing competency.

    • Main Results:

    • Successfully developed and implemented a competency validation plan for all nursing personnel.
    • The plan addressed JCAHO requirements for initial and ongoing competency assessment.
    • Facilitated compliance with regulatory standards within a challenging healthcare environment.

    Conclusions:

    • Educational nurse specialists can effectively lead the development and implementation of competency validation strategies.
    • A structured competency plan is crucial for meeting regulatory requirements and ensuring nursing staff competence.
    • This approach can be adapted by other healthcare facilities facing similar challenges.