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Related Experiment Videos

How to work with an interpreter

M Phelan1, S Parkman

  • 1Institute of Psychiatry, London.

BMJ (Clinical Research Ed.)
|August 26, 1995
PubMed
Summary
This summary is machine-generated.

Health services must improve language access for non-English speakers. This guide details interpreter use and available UK services to enhance patient communication and care.

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Area of Science:

  • Healthcare Communication
  • Medical Interpreting
  • Patient Advocacy

Background:

  • Poor communication impacts non-English speaking patients.
  • The Audit Commission emphasizes the need for better language services.
  • Healthcare professionals require training for effective interpreter-assisted interviews.

Purpose of the Study:

  • To describe options for assisting non-English speaking patients.
  • To explain best practices for interviews with interpreters (including sign language).
  • To outline the availability of UK interpreting services.

Main Methods:

  • Literature review on communication barriers.
  • Analysis of current UK interpreting service provision.
  • Compilation of resources for language assistance.

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Main Results:

  • Various options exist to support non-English speaking patients.
  • Effective interview techniques with interpreters are outlined.
  • Current UK interpreting services and providers are detailed.

Conclusions:

  • Implementing planned language services is crucial for equitable healthcare.
  • Training healthcare professionals in interpreter use is essential.
  • Accessible interpreting services improve patient outcomes and safety.