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Abstract:
This paper describes the development of a set of practical quality audit criteria relevant to the examination of nursing care delivered to patients and relatives in hospital Accident and Emergency (A & E) departments. The project was initiated by senior nurse managers at the North Staffordshire Royal Infirmary, UK, conducted in partnership with Leeds Polytechnic (now the Leeds Metropolitan University), UK, and received further sponsorship from the Royal College of Nursing Accident and Emergency Association.