[The work climate among primary care workers]

The social organizational climate is a psychological variable which influences the behaviour of the people at work. With the aim of knowing and measuring the work environment in primary health care (Sector 11, Madrid), a transversal descriptive study has been performed on a sample of 350 people. We have used the survey WES (Work social environment scale), validated in Spain, which evaluates the dimensions: relationships, self-satisfaction and stability/change through 10 subscales, in which a mark is obtained and profiles are created. We show the results of all the subscales and the analysed profiles according to professional establishments and assistance models (health centres and clinics). All the profiles show values over the average. The subscale which measures the organization shows the highest levels, and the one which measures pressure and control, the lowest. We conclude to value the organizational climate in primary health care as positive, with a relative homogeneity between establishments and centres. The knowledge of the behaviour and attitudes of the workers is basic when planning staff policy.