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Related Experiment Videos

Case management with homeless women: a descriptive study

C Mercier1, G Racine

  • 1Department of Psychiatry, McGill University, Canada.

Community Mental Health Journal
|February 1, 1995
PubMed
Summary

Case managers provided extensive direct services and built strong relationships with homeless women battling substance abuse. A high staff-to-client ratio is crucial for addressing the complex needs of this population.

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Area of Science:

  • Social Work
  • Public Health
  • Addiction Medicine

Background:

  • Homelessness and substance abuse are complex issues requiring intensive support.
  • Effective case management is vital for vulnerable populations.

Purpose of the Study:

  • To analyze the activities of case managers working with homeless women with substance abuse issues.
  • To quantify the time and types of services provided.

Main Methods:

  • A three-year survey of case manager activities.
  • Analysis of contact frequency and duration per client.
  • Categorization of case manager contact types.

Main Results:

  • Case managers dedicated significant time to direct, concrete services.
  • Over half of clients received four weekly contacts, averaging two hours each.
  • Direct support comprised 42.2% of all case manager contacts.
  • Building client relationships was a major component of case management.

Conclusions:

  • Case managers provide extensive direct support and relationship-building for homeless women with substance abuse.
  • A high staff-to-client ratio is essential for effectively addressing the multifaceted needs of this population.

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