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Program planning: a total quality approach

J P Dees, M A Garcia

    AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses
    |May 1, 1995
    PubMed
    Summary

    Occupational health nurses can use Deming

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    Area of Science:

    • Occupational health
    • Quality management science

    Background:

    • Continuous quality improvement is essential for business success.
    • Demonstrating the value of occupational health services is critical.
    • Existing program planning tools lack a systematic framework.

    Purpose of the Study:

    • To present a model for occupational health program planning.
    • To apply Deming's quality improvement concepts to health program planning.
    • To provide a framework for systematic implementation, evaluation, and improvement.

    Main Methods:

    • Utilized Deming's principles of total quality management.
    • Developed a systematic program planning model.
    • Illustrated the model's application through a medical case management program case study.

    Main Results:

    • The model provides a structured approach to health program planning.
    • Deming's concepts are applicable to occupational health program development.
    • The case study demonstrated successful program implementation and evaluation.

    Conclusions:

    • The proposed model enhances occupational health program planning and delivery.
    • Systematic quality improvement is vital for effective occupational health services.
    • The model aids in demonstrating the value of occupational health programs to organizations.

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