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[A user evaluation of software programs in family practice]

K N Valnes1, H P Aarseth

  • 1Oslo laegeforening.

Tidsskrift for Den Norske Laegeforening : Tidsskrift for Praktisk Medicin, Ny Raekke
|January 20, 1995
PubMed
Summary

This study evaluated electronic patient journal software used by Norwegian healthcare providers. Profdoc and Infodoc software are recommended due to user satisfaction, unlike Legeservice.

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Area of Science:

  • Health Informatics
  • Medical Software Evaluation
  • Electronic Health Records

Context:

  • The study surveyed 551 Norwegian general practitioners and specialists regarding their use of electronic patient journal (EPJ) software.
  • A response rate of 63% (345 participants) provided insights into current EPJ adoption and software preferences.

Purpose:

  • To evaluate the usability and user satisfaction of different electronic patient journal software programs utilized by Norwegian healthcare professionals.
  • To identify which EPJ software systems can be safely recommended for widespread adoption.

Summary:

  • 63% of surveyed practitioners use EPJ software, with Legeservice, Profdoc, and Infodoc being the dominant programs.
  • Profdoc and Infodoc users reported higher satisfaction with core functions and supplier services compared to Legeservice users.
  • Specialist practitioners showed lower adoption rates (40%) of EPJ software compared to general practitioners.

Impact:

  • Findings indicate that certain EPJ software, specifically Profdoc and Infodoc, meet user needs and can be recommended for Norwegian healthcare settings.
  • The study highlights disparities in user satisfaction, suggesting areas for improvement in software development and supplier support for EPJ systems.

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