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Interpersonal learning in groups: an investigation
V Franks1, M Watts, J Fabricius
1North London College of Health Studies.
Journal of Advanced Nursing
|December 1, 1994
Summary
Small group reflective discussions for student nurses did not improve interpersonal communication skills. The study found increased anxiety and reluctance to self-reflect, suggesting limitations in this approach for healthcare communication training.
Area of Science:
- Nursing Education
- Healthcare Communication
- Psychology
Background:
- Patient dissatisfaction with healthcare communication is a persistent issue.
- Traditional communication skills training may be ineffective due to organizational, personal, and reflective factors.
- Small group reflective discussion is an established practice in some nursing education programs.
Purpose of the Study:
- To examine the effectiveness of small group reflective discussion among student nurses.
- To assess the impact of this method on improving interpersonal communication with patients.
- To explore changes in student nurses' self-perception and patient construing.
Main Methods:
- A 6-month study involving nine student nurses using small group reflective discussions.
- Application of Kelly's personal construct theory with repertory grids (intrapersonal and patient-focused).
- Grounded theory analysis of notes from weekly group meetings and supervision sessions.
Main Results:
- Changes in self-construing patterns were observed.
- An increase in student nurses' anxiety levels was indicated.
- A reluctance towards self-reflection was noted among participants.
Conclusions:
- Small group reflective discussion may not effectively enhance interpersonal communication skills in student nurses.
- The method might inadvertently increase anxiety and hinder self-reflection.
- Further research is needed to explore alternative or modified approaches for communication training.