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Improving quality of patient care services for outpatient observation patients
E V Carlson1, N Shahinpour, M K Zonsius
1Department of Medical Nursing, Rush University, Rush-Presbyterian-St. Luke's Medical Center, Chicago, Illinois.
The Nursing Clinics of North America
|March 1, 1995
Abstract:
This article focuses on the history of observation status, the principles of observation bed usage, and the issues related to observation patients' processing at RPSLMC. The role of the interdisciplinary team in designing a patient-centered and revenue-capturing quality operation is described. Several quality indicators are currently monitoring the effectiveness and efficiency of the observation system.