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Employee assistance programs: history and program description

B Gilbert

    AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses
    |October 1, 1994
    PubMed
    Summary
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    Employee Assistance Programs (EAPs) have a long history and established standards. Core EAP technology focuses on job performance, substance abuse, and linking employees with resources for effective outcomes.

    Area of Science:

    • Occupational Health
    • Organizational Psychology
    • Human Resources Management

    Background:

    • Employee Assistance Programs (EAPs) originated in the 1800s, with over 10,000 currently operating in the U.S.
    • Accreditation standards and counselor certification are established for EAPs.
    • Some EAPs integrate health promotion and managed care services.

    Observation:

    • The core technology of EAPs involves identifying behavioral issues through job performance.
    • Key components include supervisor consultation, constructive confrontation, and linking employees to treatment resources.
    • Focus areas encompass substance abuse and evaluating employee success via job performance.

    Findings:

    • EAPs utilize a structured approach to address employee behavioral problems impacting work.

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  • The effectiveness of EAPs is measured by improvements in employee job performance.
  • Established standards ensure quality and consistency in EAP services.

    • Implications:

    • EAPs play a crucial role in supporting employee well-being and organizational productivity.
    • Standardized practices enhance the reliability and impact of EAP interventions.
    • The integration of EAPs with broader health services offers a comprehensive approach to employee support.