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A case management tool for occupational health nurses: development, testing, and application

J A Mannon, K M Conrad, C L Blue

    AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses
    |August 1, 1994
    PubMed
    Summary
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    Occupational health nurses can now document case management activities using a new checklist. This tool provides measurable outcomes for employers, improving care coordination and cost-effectiveness for injured workers.

    Area of Science:

    • Occupational Health
    • Healthcare Management
    • Nursing Practice

    Background:

    • Case management coordinates healthcare services for optimal quality and cost-effectiveness.
    • Occupational health nurses play a crucial role in managing patient care and outcomes.
    • Effective documentation tools are needed to demonstrate the value of case management.

    Purpose of the Study:

    • To introduce and validate a new audit tool for documenting occupational health case management activities.
    • To provide a structured method for nurses to track and report on case management processes.
    • To enable the demonstration of measurable outcomes to employers.

    Main Methods:

    • Development of the Case Management Activity Checklist.
    • Testing the checklist using data from 61 firefighters with musculoskeletal injuries.

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  • Utilizing a step-by-step process including case identification, assessment, return-to-work planning, resource identification, communication, and evaluation.

    • Main Results:

    • The Case Management Activity Checklist was successfully tested on a cohort of firefighter cases.
    • The checklist provides a structured approach to documenting key case management steps.
    • Data from the test cases allowed for the evaluation of documented activities.

    Conclusions:

    • The Case Management Activity Checklist is a viable tool for occupational health nurses.
    • This tool facilitates the documentation of case management and the reporting of measurable outcomes.
    • Implementing such tools can enhance the efficiency and accountability of healthcare coordination.