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Utilization of a time-limited holiday hotline by older adults
M T Loring1, R W Smith, K Thomas
1Mental Health and Human Services, Georgia State University, Atlanta 30303.
The Gerontologist
|August 1, 1994
Abstract:
Lonely older adults are frequently hesitant to reach out for help because they fear forced institutionalization or other loss of control over their lives. The utilization of a time-limited holiday hotline for outreach to lonely older persons is examined. There were 306 calls from aged persons. Grief and bereavement were the primary themes of these calls. Trained professionals and supervised students staffed the telephone bank and provided such services as responsive listening and community referrals.