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Published on: November 20, 2016
Managing conflict in an integrated system
1Spence Meighan and Associates, Portland, OR.
Abstract:
The current turmoil and uncertainty in the health care industry are causing increasing tension and conflict among the groups responsible for rendering and managing care (physicians, nurses, hospital executives, and board members), groups already having adversarial histories. This chapter examines ways to recognize and manage conflict, or situations of potential conflict.
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