Related Experiment Videos
Patient acceptance of day surgery
D Fenton-Lee1, E Riach, T Cooke
1University Department of Surgery, Glasgow Royal Infirmary.
Annals of the Royal College of Surgeons of England
|September 1, 1994
Summary
A comprehensive audit of a general surgical day service showed high patient satisfaction and improved outcomes. Auditing facilitated a safe and acceptable day surgery service, reducing complications and readmissions.
Area of Science:
- Surgical Services
- Quality Improvement
- Patient Outcomes
Background:
- General surgical day services are increasingly utilized.
- Monitoring patient acceptability and outcomes is crucial for service improvement.
- Auditing is a key tool for evaluating healthcare services.
Purpose of the Study:
- To assess patient satisfaction and outcomes of a general surgical day service.
- To evaluate the impact of a comprehensive audit on service quality.
- To identify factors contributing to successful day surgery outcomes.
Main Methods:
- A 12-month audit of 463 patients treated in a general surgical day service.
- Data collection on patient satisfaction, pain control, anesthesia, information, care, and privacy.
- Analysis of wound complication rates, discharge, and readmission rates.
Main Results:
- High patient satisfaction reported across all assessed domains.
- Reduced wound complication rates when procedures were performed by senior registrars.
- Improved discharge and readmission rates linked to reduced complications and dedicated facilities.
Conclusions:
- Comprehensive audit facilitates a safe and acceptable general surgical day service.
- Patient satisfaction is high, and key metrics can be improved through focused interventions.
- Auditing is essential for the continuous quality improvement of day surgery services.