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Related Experiment Videos

[Night calls for general practitioners]

K B Kielland, K Johnsen, S Karper

    Tidsskrift for Den Norske Laegeforening : Tidsskrift for Praktisk Medicin, Ny Raekke
    |September 20, 1994
    PubMed
    Summary
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    Rural general practitioners handled night calls, with an overall rate of 55 per 1,000 inhabitants annually. This study found a higher rate than previous research, potentially due to differing doctor-patient communication styles.

    Area of Science:

    • General Practice
    • Out-of-Hours Care
    • Rural Health

    Context:

    • Examined night calls in four Norwegian municipalities (6,000-7,000 inhabitants) during winter 1992/1993.
    • Most out-of-hours calls were managed by general practitioners (GPs) on rota.
    • Focus on the frequency and management of urgent medical needs during nighttime hours in a specific demographic setting.

    Purpose:

    • To quantify the rate of night calls in rural Norwegian municipalities.
    • To analyze the distribution of call outcomes: telephone advice, surgery visits, and home visits.
    • To compare the observed night call rate with findings from previous studies and explore potential explanatory factors.

    Summary:

    • The overall rate of night calls was 55 per 1,000 inhabitants per year, with significant variation between municipalities (39-77 per 1,000).

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  • Call management involved telephone advice (42%), surgery consultations (23%), and home visits (34%).
  • The study identified a higher night call rate compared to prior research, suggesting that doctor-patient communication and perceived attitudes may influence call frequency.

    • Impact:

    • Provides benchmark data for night call rates in rural primary care settings.
    • Highlights the importance of communication strategies in managing patient demand for out-of-hours services.
    • Informs resource allocation and service planning for rural healthcare providers.