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Utilization of a questionnaire to provide follow-up services in an infant hearing screening program

T O Penn1, B Gibson

  • 1Hearing, Speech, and Vision Services, Arkansas Department of Health, Little Rock 72205.

Insights

Follow-up questionnaires can help monitor infants after neonatal hearing screening. However, response rates vary significantly based on hospital demographics, impacting their effectiveness.

Area of Science:

  • Neonatal care
  • Audiology
  • Public health

Background:

  • Effective neonatal hearing screening programs require robust monitoring and follow-up.
  • Administering these follow-up services presents significant logistical challenges.

Purpose of the Study:

  • To evaluate the efficacy of mailed or telephoned questionnaires for obtaining follow-up information from parents of infants who passed neonatal hearing screening.
  • To identify factors influencing the success of questionnaire-based follow-up.

Main Methods:

  • A questionnaire, adapted from Jacobson and Jacobson (1990), was administered via mail or telephone.
  • 119 parents of infants who passed initial hearing screening in four hospitals were contacted.
  • Response rates were analyzed in relation to hospital demographics.

Main Results:

  • Overall response rate to the questionnaire was 44%.
  • Response rates varied substantially (up to 36%) between hospitals.
  • Hospital demographics were found to significantly influence questionnaire response rates.

Conclusions:

  • Follow-up questionnaires can be a viable alternative to on-site services for infants passing initial screening, provided their limitations are acknowledged.
  • The success of questionnaire-based follow-up is highly dependent on hospital-specific demographic factors.
  • Further research may be needed to optimize strategies for improving response rates in diverse hospital settings.

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