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Improving the process of communication at the bedside

L L Parisi1

  • 1Department of Critical Care Nursing, New York Hospital-Cornell Medical Center, New York.

Journal of Nursing Care Quality
|October 1, 1994
PubMed
Summary

Effective bedside communication systems improve patient care quality. This study developed a bedside clinical communication tool to enhance information exchange among healthcare teams, patients, and families, addressing challenges in modern healthcare settings.

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Area of Science:

  • Healthcare communication
  • Quality improvement in medicine
  • Clinical informatics

Background:

  • Quality healthcare delivery relies on timely communication between providers, patients, and families.
  • Increasing patient turnover, flexible staffing, and interdisciplinary care teams necessitate efficient bedside communication methods.

Purpose of the Study:

  • To enhance the process of communicating critical clinical information at the patient's bedside.
  • To address the need for a rapid and reliable system for sharing patient data.

Main Methods:

  • A multidisciplinary quality improvement team was assembled.
  • The team focused on improving the communication of key clinical data, including allergies, isolation precautions, and NPO (nothing by mouth) status.
  • A novel bedside clinical communication system was developed.

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Main Results:

  • The implementation of a bedside clinical communication system was achieved.
  • The project resulted in a measurable improvement in the communication of pertinent clinical information at the bedside.

Conclusions:

  • A dedicated bedside clinical communication system can significantly enhance information exchange in healthcare settings.
  • Improving bedside communication is crucial for maintaining quality care amidst evolving healthcare dynamics.