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SAIL: automating interlibrary loan

E M Lacroix1

  • 1Public Services Division, National Library of Medicine, Bethesda, Maryland 20894.

Bulletin of the Medical Library Association
|April 1, 1994
PubMed
Summary
This summary is machine-generated.

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The System for Automated Interlibrary Loan (SAIL) project found that converting print journals to electronic images was not cost-effective for interlibrary loan (ILL) delivery. High conversion costs and low usage rates demonstrated this approach did not meet NLM

Area of Science:

  • Library and Information Science
  • Medical Informatics
  • Document Delivery Systems

Background:

  • The National Library of Medicine (NLM) explored using imaging technology for interlibrary loan (ILL) article delivery.
  • The System for Automated Interlibrary Loan (SAIL) project aimed to assess the feasibility of electronic document delivery.

Purpose of the Study:

  • To evaluate the cost-effectiveness of converting print journal articles to electronic images for ILL.
  • To determine if storing electronic articles could meet NLM's interlibrary loan objectives.

Main Methods:

  • Nearly 23,000 articles from 64 journals were scanned and linked to MEDLINE identifiers.
  • DOCLINE requests not filled by network libraries were routed to the SAIL system.
  • Article usage and delivery costs were tracked and compared to traditional ILL methods.

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Main Results:

  • 4,586 scanned articles fulfilled 10,444 ILL requests; over half were used only once.
  • 80% of scanned articles were never requested, and 88% of all NLM ILL articles were requested only once.
  • The total cost per article delivered via SAIL was $10.76, exceeding photocopy costs.

Conclusions:

  • The SAIL model was not cost-effective due to high conversion costs and low article retrieval rates.
  • Storing electronic articles for anticipated reuse did not align with NLM's interlibrary loan improvement goals.
  • Imaging technology for widespread ILL article delivery was deemed inefficient based on SAIL project findings.