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Updated: Aug 11, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
Abstract:
Although the importance of good management practice in dentistry has been implied by many speakers and writers for many years, little has been published to substantiate these ideas. The Management Research Initiative will provide evidence to support or disprove the idea that general management theory and techniques may improve the quality of patient care and practice profitability.
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Ethics in Research
Response Surface Methodology
The process of RSM involves several key steps:
Managing Impressions
Impression Management Techniques I: Managing Appearances
Impression Management Techniques II: Ingratiation