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The new responsibility: measuring and reporting on quality

¹Center for Outcomes Research and Education, St. Vincent Hospital and Medical Center, Portland, OR.

The Joint Commission Journal on Quality Improvement

|December 1, 1993

Summary

Patients expect healthcare providers to ensure quality care and actively improve services. This study explores if one information system can meet both demands for accountability and continuous improvement.

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Area of Science:

Healthcare Management
Health Informatics
Quality Improvement

Background:

Public demand for provider accountability in healthcare quality is increasing.
Patients expect demonstrable commitment to correcting deficiencies and continuous service improvement.

Purpose of the Study:

To investigate the potential of a single information system to fulfill dual public expectations: ensuring care quality and driving improvement.
To assess the feasibility of integrated systems for healthcare accountability and enhancement.

Main Methods:

The study likely involved analyzing existing healthcare information systems.
Evaluation of system capabilities in tracking quality metrics and facilitating corrective actions.

Main Results:

Findings are not detailed in the abstract, but the core question implies a potential challenge or limitation.
The abstract poses a question, suggesting the results may address the dual functionality of information systems.

Conclusions:

The capacity of a single information system to simultaneously manage quality assurance and facilitate improvement requires further investigation.
Addressing public expectations for accountability and improvement may necessitate sophisticated or multifaceted information system designs.

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