Telephone medicine in a southern university private practice
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Updated: Nov 9, 2026
Trans-Tympanic Drug Delivery for the Treatment of Ototoxicity
Published on: March 16, 2018
R E Morrison1, K L Arheart, W Rimner
1Department of Medicine, University of Tennessee, Memphis.
Abstract:
Routine, office-hour, patient-directed telephone calls to a general and multi-specialty-university, private-practice clinic were surveyed. The calls were short, averaging 1 to 2 minutes. Two-thirds of the calls concerned medications, and 13% were for new medical problems. Patients called with a variety of chronic conditions and less commonly for new problems. Medications such as antihypertensives, antibiotics, and diuretics were prescribed and refilled. The role of telephone medicine in providing access in some managed-care settings is yet to be studied.
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